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Reservation code is not consistent for Invoice and Voucher (Hub)
- abosaleh
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7 years 3 months ago #10994
by abosaleh
Reservation code is not consistent for Invoice and Voucher (Hub) was created by abosaleh
Dear
I have noticed that the generated Reservation code is not the same for same reservation.
To test:
1- Allow Auto Create invoice
2- Allow Auto send invoice
3- All Send PDF voucher
4- Require: Booking required approval (in the asset form)
5- Make reservation (create user during reservation)
6- From Front End dashboard: approve the reservation
Now check the reservation codes: in email, front page of user who made reservation, voucher, invoice and from within dashboard
You notice that Invoice code is generated by its own.
Please see attachments
Thanks
I have noticed that the generated Reservation code is not the same for same reservation.
To test:
1- Allow Auto Create invoice
2- Allow Auto send invoice
3- All Send PDF voucher
4- Require: Booking required approval (in the asset form)
5- Make reservation (create user during reservation)
6- From Front End dashboard: approve the reservation
Now check the reservation codes: in email, front page of user who made reservation, voucher, invoice and from within dashboard
You notice that Invoice code is generated by its own.
Please see attachments
Thanks
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- solidres
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7 years 3 months ago #11002
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Reservation code is not consistent for Invoice and Voucher (Hub)
Hi,
We were not able to confirm this issue. Please raise a new support ticket and provide us your website info, we will check it for you.
Regards,
We were not able to confirm this issue. Please raise a new support ticket and provide us your website info, we will check it for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- abosaleh
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7 years 2 months ago - 7 years 2 months ago #11185
by abosaleh
Replied by abosaleh on topic Reservation code is not consistent for Invoice and Voucher (Hub)
Thanks for your reply
You can get same error in just the Luxuria Fresh Install (Hub):
To get this issue I followed the steps: (from back-end), Solidres ==> Options
1- Reservation: Reservation code format = {ASSET_ID}{RANDOM}
2- Invoice: For the Invoice:
* Auto create invoice: Yes
* Auto send invoice: Yes
* Send PDF voucher attachment: No
* Invoice layout: Layout 2
* Save ...
3- Go to one Assets, Select one of them, Publishing, and make: Booking require approval = Yes (Save)
4- Go to Front End and make a reservation on that Asset
5- Click on: Register with us for future convenience (and activate the registration from email)
6- Finalize Reservation (make a note of reservation Code)
7- Go to Frontend Dashboard (as a Partner):
8- Click on Reservations
9- Click on the Last reservation code (same as in Setp.6 above)
10- Approve the reservation by clicking on APPROVE button
11- Now check the confirming email, open the Invoice attachment and check the code and compare with the original code
Please see the picture below:
You can get same error in just the Luxuria Fresh Install (Hub):
To get this issue I followed the steps: (from back-end), Solidres ==> Options
1- Reservation: Reservation code format = {ASSET_ID}{RANDOM}
2- Invoice: For the Invoice:
* Auto create invoice: Yes
* Auto send invoice: Yes
* Send PDF voucher attachment: No
* Invoice layout: Layout 2
* Save ...
3- Go to one Assets, Select one of them, Publishing, and make: Booking require approval = Yes (Save)
4- Go to Front End and make a reservation on that Asset
5- Click on: Register with us for future convenience (and activate the registration from email)
6- Finalize Reservation (make a note of reservation Code)
7- Go to Frontend Dashboard (as a Partner):
8- Click on Reservations
9- Click on the Last reservation code (same as in Setp.6 above)
10- Approve the reservation by clicking on APPROVE button
11- Now check the confirming email, open the Invoice attachment and check the code and compare with the original code
Please see the picture below:
Last edit: 7 years 2 months ago by abosaleh.
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- solidres
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7 years 2 months ago #11191
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Reservation code is not consistent for Invoice and Voucher (Hub)
Hi,
We can confirm this issue, please raise a new support ticket, our support team will provide a patch for you.
Regards,
We can confirm this issue, please raise a new support ticket, our support team will provide a patch for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Please Log in or Create an account to join the conversation.
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