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Extras are not in the total amount

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6 months 1 week ago - 6 months 1 week ago #17277 by agerix
Extras are not in the total amount was created by agerix
Hello,

I've searched here and in the tutorials but I found nothing. I'm searching a way to have the "Grand Total" in the amount asked to Paypal From now I have the room cost and Extra cost are in a "due amount".


And in my invoice's list all reservations are noted as payed...


Any ideas to have the complete amount asked to Paypal ?
Thank you by advance and have a nice day

adishatz, erix
www.agerix.fr/
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Last edit: 6 months 1 week ago by agerix.

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6 months 1 week ago #17278 by solidres
Replied by solidres on topic Extras are not in the total amount
Hi,

You should activate option "Deposit includes extra cost" in your property then try again (screenshot).

Regards,
The following user(s) said Thank You: agerix

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6 months 1 week ago - 6 months 1 week ago #17279 by agerix
Replied by agerix on topic Extras are not in the total amount
thank you for your answer but ut doesn't work. See attached files
My configuration



My reservation



My payment


adishatz, erix
www.agerix.fr/
Attachments:
Last edit: 6 months 1 week ago by agerix.

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6 months 1 week ago - 6 months 1 week ago #17280 by RevPar
Last edit: 6 months 1 week ago by RevPar.

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6 months 1 week ago #17281 by agerix
Replied by agerix on topic Extras are not in the total amount
My question is not to have details on the invoice but to have the complete amount in the payment process ;)

adishatz, erix
www.agerix.fr/

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6 months 1 week ago #17282 by solidres
Replied by solidres on topic Extras are not in the total amount
Hi,

Please raise new support ticket and provide us your website info, we will check it further for you.

Regards,

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