Extend a reservation

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3 years 11 months ago #16789 by ateppaz
Extend a reservation was created by ateppaz
Hello,

May be my question is easy to solve... How can a customer extend or reduce his reservation after the payement ?

Thank you very much,
Arnaud

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3 years 11 months ago #16792 by solidres
Replied by solidres on topic Extend a reservation
Hi,

It is not yet possible for customer to do that at this moment because that'd cause changes in final cost.

Customer can contact staffs regarding this if they want to change the dates.

Regards,

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3 years 11 months ago #16793 by ateppaz
Replied by ateppaz on topic Extend a reservation
Ok. It could be very interesting. Same thing for automatic extra prelevment at the end of the stay (if customer toke extra drinks on the fridge or for cars reservation if customer ride extra kilometers or don't put enough fuel.

It would be very very nice upgrade!

Do you think it could be possible for your?

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3 years 11 months ago #16795 by solidres
Replied by solidres on topic Extend a reservation
Hi,

Could you elaborate more on "Same thing for automatic extra prelevment at the end of the stay (if customer toke extra drinks on the fridge or for cars reservation if customer ride extra kilometers or don't put enough fuel."?

Regards,

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3 years 11 months ago #16797 by RevPar
Replied by RevPar on topic Extend a reservation
It is possible to work around this for your first question. Create supplements and modify the reservation by adding supplements: only drawback, if they are random amounts, it is necessary to create the box figure.
As for reductions, you can do so by modifying the reservation and applying a reduction in step 4 of the process ... Then, in both cases, with the payment history, the supplement or reduction is invoiced. ..
For your second question, nobody can automate a payment with a physical or virtual terminal, and this is not in your interest at the level of transaction costs: it is better to cash the payment via your bank account than to go through Paypal, Stripe or others, because transaction costs will always be much cheaper (at least a coefficient of 2-3).

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3 years 11 months ago #16798 by RevPar
Replied by RevPar on topic Extend a reservation
Here is my current request on this subject: www.solidres.com/forum/feature-requests-...supplement-and-extra

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