- Posts: 5
- Home
- Forum
- Community Forum
- Questions
- Installation/Upgrade
- Call to undefined method SRCustomFieldHelper::buildFields()
- Forum
- Community Forum
- General discussions
- [Resolved] How to Hide Rooms that are 'not available' for the dates selected?
[Resolved] How to Hide Rooms that are 'not available' for the dates selected?
- Bbdreamfish
- Topic Author
- Offline
Less
More
6 years 11 months ago #11591
by Bbdreamfish
[Resolved] How to Hide Rooms that are 'not available' for the dates selected? was created by Bbdreamfish
Hi there,
So we have 1 property/company, with 5 rooms [4 of which are in 1 location and 1 in another location], we do not use the Map feature
[and have disabled it as per: www.solidres.com/forum/installation-upgr...g-i-don-t-want-a-map]
now.. we have added 2 limit bookings:
one of the Queen Suite from 2018-06-09 to 2018-06-16 for a reservation that we have received directly via phone.
one of the King Suite from 2018-07-16 to 2018-07-26 for a reservation that we have received directly via phone.
when we do a search for a room for 2 adults from the front end for the dates of 10-06-2018 and 14-06-2018, because of the limit bookings above:
The Queen Suite shows:
We have no availability for this room type between 10-06-2018 and 14-06-2018. Click here to start over by changing your dates.
This is normal and expected - based on the rules that I created
> but it's not ideal from a Customer Experience standpoint to show a suite they can't have...
so is there a switch/parameter [without having to edit SolidRed code] that is somewhere that lets us 'not show' the Queen Suite when it's booked/limited/or there is already a reservation in the system?
HELP
Thanks,
Gina.
So we have 1 property/company, with 5 rooms [4 of which are in 1 location and 1 in another location], we do not use the Map feature
[and have disabled it as per: www.solidres.com/forum/installation-upgr...g-i-don-t-want-a-map]
now.. we have added 2 limit bookings:
one of the Queen Suite from 2018-06-09 to 2018-06-16 for a reservation that we have received directly via phone.
one of the King Suite from 2018-07-16 to 2018-07-26 for a reservation that we have received directly via phone.
when we do a search for a room for 2 adults from the front end for the dates of 10-06-2018 and 14-06-2018, because of the limit bookings above:
The Queen Suite shows:
We have no availability for this room type between 10-06-2018 and 14-06-2018. Click here to start over by changing your dates.
This is normal and expected - based on the rules that I created
> but it's not ideal from a Customer Experience standpoint to show a suite they can't have...
so is there a switch/parameter [without having to edit SolidRed code] that is somewhere that lets us 'not show' the Queen Suite when it's booked/limited/or there is already a reservation in the system?
HELP

Thanks,
Gina.
Please Log in or Create an account to join the conversation.
- solidres
-
- Offline
Less
More
- Posts: 2953
6 years 11 months ago #11595
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic [Resolved] How to Hide Rooms that are 'not available' for the dates selected?
Hi,
It can be configured with option "Show unavailable room type" in your asset - tab Publishing.
Regards,
It can be configured with option "Show unavailable room type" in your asset - tab Publishing.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
The following user(s) said Thank You: Bbdreamfish
Please Log in or Create an account to join the conversation.
- Bbdreamfish
- Topic Author
- Offline
Less
More
- Posts: 5
6 years 11 months ago - 6 years 11 months ago #11601
by Bbdreamfish
Replied by Bbdreamfish on topic [Resolved] How to Hide Rooms that are 'not available' for the dates selected?
Thank you for your prompt and accurate reply.
(hug)
Gina.
P.S.: This forum system doesn't seem to allow me to edit the original Title but if there is a way, I would love to make this topic RESOLVED.
(hug)
Gina.
P.S.: This forum system doesn't seem to allow me to edit the original Title but if there is a way, I would love to make this topic RESOLVED.
Last edit: 6 years 11 months ago by Bbdreamfish.
Please Log in or Create an account to join the conversation.
- solidres
-
- Offline
Less
More
- Posts: 2953
6 years 11 months ago #11605
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic [Resolved] How to Hide Rooms that are 'not available' for the dates selected?
Hi,
We've updated the title for you.
Regards,
We've updated the title for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Please Log in or Create an account to join the conversation.
Moderators: solidres