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  7. How to make a free upgrade to a reservation?

How to make a free upgrade to a reservation?

  • sorensen
  • Topic Author
9 years 2 months ago #7068 by sorensen
How to make a free upgrade to a reservation? was created by sorensen
We have 3 room types, and at times we want to give guest a free upgrade if it fits better with existing bookings (or we just feel like being nice :-).

How do we do that in Solidres?

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9 years 2 months ago #7073 by vietvh
Replied by vietvh on topic How to make a free upgrade to a reservation?
Hi,

Nice week to you.

What do you mean free upgrade? Did you mean changing the reservation's rooms? If yes then you can just amend the existing reservation.

Regards,

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  • sorensen
  • Topic Author
9 years 2 months ago #7075 by sorensen
Replied by sorensen on topic How to make a free upgrade to a reservation?
I tried that, but the price changed to the new room type's. And I don't want to send that to the guest.

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9 years 2 months ago #7076 by vietvh
Replied by vietvh on topic How to make a free upgrade to a reservation?
Hi,

In the mean time you can create a special tariff just for that customer.

We will add ability to override price while amending the reservation in v1.0.0, please stay tuned.

Regards,

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  • sorensen
  • Topic Author
9 years 2 months ago #7077 by sorensen
Replied by sorensen on topic How to make a free upgrade to a reservation?
I tried this now but it does not behave as it should. I raise a ticket.

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