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two separate weeks available but not combined

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1 year 4 months ago #12285 by jonathanlemaire
two separate weeks available but not combined was created by jonathanlemaire
Hi,
When trying to make a reservation from 16-08-2019 til 30-08-2019 solidres says there is no availability.
However the availability calendar says there is availability.
When i try to book this two weeks as two separate weeks there is no problem. So from 16-09 till 23-09 and from 23-09 til 30-09.
There is no limit in complex tariff set.
Does anybody have a clue what could cause this to happen?
https://www.vakantiewoning-cadzand.nl/reserverenhttps://www.vakantiewoning-cadzand.nl/reserveren

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1 year 4 months ago #12286 by jonathanlemaire
Replied by jonathanlemaire on topic two separate weeks available but not combined
I found what causes this to happen:
one tarif ends on 13-08 and the second starts on 13-08
This should not be the same day.

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1 year 4 months ago #12287 by jonathanlemaire
Replied by jonathanlemaire on topic two separate weeks available but not combined
When a reservation overlaps three tarifs the feedback message is that there is no availability. Is there a way to solve this?

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1 year 3 months ago #12290 by Thellie
Replied by Thellie on topic two separate weeks available but not combined
In Solidres options, under Tariff tab, there are options to change the tariff settings - play with the overlapping tariffs mode to see if that helps.

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1 year 3 months ago #12293 by solidres
Replied by solidres on topic two separate weeks available but not combined
Hi,

Adjoining tariffs is only useful when you want to join 02 tariffs, it does not designed to work when there are more than 02 tariffs joined together.

The best option is to use tariff with mode = "Day" to avoid having to define multiple tariffs.

Regards,

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1 year 3 months ago #12295 by jonathanlemaire
Replied by jonathanlemaire on topic two separate weeks available but not combined
For example I have the following tariff configuration:
1 from 1-8 to 5-8
2 from 5-8 to 10-8
when i try to make a reservation overlapping these two periods 2-8 till 7-8
I get the message no availability. Separate reservations within these periods don't give any problem.
This can be solved by changing start date from tariff 2 to 6-8.
Now it is possible to make a reservation overlapping these two periods.
But if i have a third tarif:
3 from 11-8 to 15-8
And want to make a reservation overlapping these tariffs, so from 2-8 till 13-8 i get the message no availability.
Any clue why this happens? is it a bug? or mis configuration?
I would like to charge customers per night.

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