Email notification offline paiement does not work (Joomla)

Hello,

I don't receive any mail when someone put his card infos on the offline plugin paiement...
I checked my smtp configuration on Joomla dashboard and the test mail is working!

I don't understand why I don't receive mail from this plugin...

ps : However, I receive mail confirmation on reservation.

Thank you for your help.

Arnaud

Hi,

Please raise a new support ticket and provide us your website info, we will check it further for you.

Regards,