Tarif is not correct for Child range

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3 years 9 months ago #17074 by agerix
Tarif is not correct for Child range was created by agerix
Hello,

I have a rate plan for adult and children and children under 4 years should be free of charge.

Here is my configuration :


and here is the result on the front :


This settings should works but it doesn't and I can't find where is the bug, may be you can help ?
Thx by advance for answers

adishatz, erix
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3 years 9 months ago #17077 by solidres
Replied by solidres on topic Tarif is not correct for Child range
Hi,

In your rate plan, please also add price = 0 for child under 4 years old, in the screenshot we only saw the prices for children from 3 to 12 years old.

Regards,

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3 years 9 months ago #17078 by agerix
Replied by agerix on topic Tarif is not correct for Child range
Hi,

I can't set another price because the room is for 15 persons and I have only 15 lines to set the price, I can't add one more.
Second point if I want to set a price for child under 4 years, wich one I can change. I've tried with the fourth line (see below)



and there's no change on the front (see below)


adishatz, erix
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3 years 9 months ago #17085 by solidres
Replied by solidres on topic Tarif is not correct for Child range
Hi,

Please raise a new support ticket and provide us your website info, we will check it further for you.

Regards,

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