Backend Area, Reservations: "0 Division by zero"

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1 year 2 months ago #19577 by koch
Dear Solidres team,
Problem: In the backend area, under the heading: Reservations, instead of seeing the existing reservations, I get the error message "0 Division by zero" with the button: "Back to the control center". Ergo, I can no longer manage my reservations.

I suspect incorrect access to the corresponding database.

Can you help me please?

Joomla: 3.10.11 stable

Best regards
Remo

PS: I have checkt the currency configurations, i think.
But nothing is changing at the configurations before (the problem is exist...)

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1 year 2 months ago #19585 by solidres
Hi,

What is the Solidres version that you are using?

Regards,

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1 year 2 months ago #19590 by koch
Version 2.12.9-Stable

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1 year 2 months ago #19605 by solidres
Hi,

Please upgrade your Solidres to the latest version then try again.

Make sure that your reservations has correct currency_id value assigned, you can check in your database > table #__sr_reservations.

Regards,

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1 year 2 months ago #19606 by koch
Dear Solidres team,

Unfortunately I can't update to the latest version 2.13.1 yet, because my hoster doesn't offer Joomla 4 yet, so I'm currently still on Joomla 3.10.

BUT; Thank you for helping me to help myself. I actually found an incorrect entry in the database. After I deleted this, the display (list) of my reservations in the backend area works again.

Thank you very much for your work and help and all the best from Switzerland.

remo
(Translated by Google)Dear Solidres team,

Unfortunately I can't update to the latest version 2.13.1 yet, because my hoster doesn't offer Joomla 4 yet, so I'm currently still on Joomla 3.10.

BUT; Thank you for helping me to help myself. I actually found an incorrect entry in the database. After I deleted this, the display (list) of my reservations in the backend area works again.

Thank you very much for your work and help and all the best from Switzerland.

remo
(Translated by Google)

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