Single supplement - bug?

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7 years 2 months ago #9300 by zvalo
Single supplement - bug? was created by zvalo
Hi, when I enable single supplement, final calculate per room works fine with one person (adult). But when I occupy room with one adult and one child, final price is still as single supplement. I thing it is a bug because there is 2 person finaly, am I right?

My configuration of room is complex tarrif with max 2 people, rate per room per stay.

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7 years 2 months ago #9302 by solidres
Replied by solidres on topic Single supplement - bug?
Hi,

Nice week to you.

What is your Solidres version? Make sure that you are using latest version.

If you need further assistance, please raise a new support ticket.

Regards,
The following user(s) said Thank You: zvalo

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6 years 6 months ago #10483 by WhatNoWebsite
Replied by WhatNoWebsite on topic Single supplement - bug?
I have a similar issue.

• I have created a room with max 2 occupancy
    • I then add the supplement of -10%
    • If I search the room and try and book all works well
    • However, If I add another guest (I am not using the adult/child option) then it stays at the same reduced price

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6 years 6 months ago #10493 by solidres
Replied by solidres on topic Single supplement - bug?
Hi,

We are not able to replicate it, please raise a new support ticket so that we can check it for you.

Regards,

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