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Update Solidres Plug In error
- Townhouse
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7 years 5 months ago #10845
by Townhouse
Update Solidres Plug In error was created by Townhouse
Hi
I have been using the Solidres reservation plug in for some time now. As with all software I keep getting notifiers from time to time saying it needs updating. The last few times (at least 4 now) that I've updated it, the booking system has fallen over and I've had to roll the site back to remove the update! The "Select" button disappears from the reservation screen so it's impossible to progress to the payment options screen. Only a minor detail I guess, not being able to book with a booking system! Can anyone advise or help please as this is a critical error and if I can't resolve it I'll need to find another booking platform.
Regards
MickC
I have been using the Solidres reservation plug in for some time now. As with all software I keep getting notifiers from time to time saying it needs updating. The last few times (at least 4 now) that I've updated it, the booking system has fallen over and I've had to roll the site back to remove the update! The "Select" button disappears from the reservation screen so it's impossible to progress to the payment options screen. Only a minor detail I guess, not being able to book with a booking system! Can anyone advise or help please as this is a critical error and if I can't resolve it I'll need to find another booking platform.
Regards
MickC
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7 years 5 months ago #10850
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Update Solidres Plug In error
Hi,
Thank you for contacting us.
Please raise a new support ticket and provide us your website address + admin account, we will check your website configuration to debug this issue for you.
Regards,
Thank you for contacting us.
Please raise a new support ticket and provide us your website address + admin account, we will check your website configuration to debug this issue for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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