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- Complex Tariff: Check-In date only selectable for the first tariff.
Complex Tariff: Check-In date only selectable for the first tariff.
- moreano
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1 year 4 months ago #20262
by moreano
Complex Tariff: Check-In date only selectable for the first tariff. was created by moreano
Hey,
I have an apartment house in Croatia with two apartments for rent.
For both I added 3 tariffs (pre season, main season, late season).
For the first tariff (pre season) everything's working fine. For the other tariffs the check-in date is not selectable and the forward button in the date picker is disabled.
How can I fix this?
Thx and best regards
Steffen
I have an apartment house in Croatia with two apartments for rent.
For both I added 3 tariffs (pre season, main season, late season).
For the first tariff (pre season) everything's working fine. For the other tariffs the check-in date is not selectable and the forward button in the date picker is disabled.
How can I fix this?
Thx and best regards
Steffen
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- solidres
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1 year 4 months ago #20264
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Complex Tariff: Check-In date only selectable for the first tariff.
Hi,
Please try to check the rate plan :"Valid from" and "Valid to" fields and make sure that they are no in the past dates.
Regards,
Please try to check the rate plan :"Valid from" and "Valid to" fields and make sure that they are no in the past dates.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- moreano
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1 year 4 months ago #20267
by moreano
Replied by moreano on topic Complex Tariff: Check-In date only selectable for the first tariff.
Hi,
"Valid from" and "Valid to" are set correctly as you can see in the attachment.
I also tried with removing and recreating the tariffs.
Strangely enough if I rearrange the order of the 3 tariffs always the first one is working and the other two are not.
It's the same behavior for both apartments.
Best
Steffen
"Valid from" and "Valid to" are set correctly as you can see in the attachment.
I also tried with removing and recreating the tariffs.
Strangely enough if I rearrange the order of the 3 tariffs always the first one is working and the other two are not.
It's the same behavior for both apartments.
Best
Steffen
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- solidres
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1 year 4 months ago #20270
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Complex Tariff: Check-In date only selectable for the first tariff.
Hi,
Please raise a new private support ticket and provide us your website information, we will check it further for you.
Regards,
Please raise a new private support ticket and provide us your website information, we will check it further for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- joomleb
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1 year 4 months ago #20271
by joomleb
Replied by joomleb on topic Complex Tariff: Check-In date only selectable for the first tariff.
Hi,
Please, keep us informed if it is a confirmed bug...
Please, keep us informed if it is a confirmed bug...
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