Processing... button do not work !

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10 years 1 month ago #3987 by cranky69
Replied by cranky69 on topic Processing... button do not work !
Hi, i am talking about your free version, that doesn't works.
This is ticket about your issue from hosting assistance:
please solve the compatibiliy with Joomla SEF. thanks

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10 years 1 month ago - 10 years 1 month ago #3988 by vietvh
Replied by vietvh on topic Processing... button do not work !
Hi,

So it is better to have a live example of Solidres works with Joomla SEF enabled:
https://www.solidres.com/demo/7start/en/

You are free to test to see that it is working perfectly.

I attached the backend screenshot of Joomla Global Config as well:
https://dl.dropboxusercontent.com/u/22968902/Selection_255.png

So for other users who are having the same issue, make sure that you follow these steps:

1. Make sure that your web server is configured properly, if you use Apache as webserver, make sure mod_rewrite is installed and enabled (you can contact your hosting support about that).

2. Make sure that you configure your Joomla with SEF correctly:
http://docs.joomla.org/Enabling_Search_Engine_Friendly_(SEF)_URLs

2. When your Joomla site has a lot of 3rd extensions, it is hard to find the root cause of any issues therefore it is better to clone your site to some sub folder, then with the cloned site, uninstall all 3rd extensions to test. If you install any SEF components other than Joomla SEF, uninstall them or add Solidres as an exception (Solidres only supports Joomla SEF feature).

3. Test with other servers or test with your local host (you can use some great program like XAMPP (www.apachefriends.org/index.html) or WAMP (www.wampserver.com/en/) to set up a local web server), this steps will help you to find out if the issue can comes from your hosting provider. There is always a war between software developers and hosting providers. This step is important.

Hope that helps,
Last edit: 10 years 1 month ago by vietvh.

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