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Hub not installed?

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7 years 6 months ago #8085 by hassanabdul
Hub not installed? was created by hassanabdul
Compliments of the day,

My Solidres installation tell me that Hub is not installed even though it is installed and enabled. What could be the problem?

Regards

Hassan
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7 years 6 months ago #8089 by solidres
Replied by solidres on topic Hub not installed?
Hi,

Hub is a commercial plugin and it requires HUB subscription level:

www.solidres.com/subscribe/levels

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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7 years 6 months ago #8090 by hassanabdul
Replied by hassanabdul on topic Hub not installed?
Hello,

M y six months subscription expired in July. So you mean I have to continue renewing the subscription for $249 every 6 months to be able to use hub?

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7 years 6 months ago #8092 by solidres
Replied by solidres on topic Hub not installed?
Hi,

Sorry we misunderstood your post.

Please email us your website address and a super user account to This email address is being protected from spambots. You need JavaScript enabled to view it., we will check it for you.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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7 years 6 months ago #8095 by solidres
Replied by solidres on topic Hub not installed?
Hi,

We checked and found that you are using an out of date Hub plugin (v0.5.1), updating to Hub v0.7.0 will fix this issue.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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7 years 6 months ago #8096 by hassanabdul
Replied by hassanabdul on topic Hub not installed?
Thank you.

I have updated the new version and the error no longer shows.

Regards

Hassan

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