Error: Showing Accommondation

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2 months 2 days ago #19055 by solutionclinic
Error: Showing Accommondation was created by solutionclinic
Hi,
our hotel page suddenly stopped working after the last update.
The pages shos the error

Error: Call to a member function format() on null: Call to a member function format() on null

Could someone help us, get it up and running again?

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2 months 1 day ago #19056 by solidres
Replied by solidres on topic Error: Showing Accommondation
Hi,

This type of issue is normally caused by out of date template override:

www.solidres.com/documentation/joomla-do...tallation/48-upgrade

Please check the tutorial above for more details.

Regards,

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2 months 2 hours ago #19060 by solutionclinic
Replied by solutionclinic on topic Error: Showing Accommondation
Hi,
thanks for your anser!
We updated the Template, solidres and deactivated the one solidres-override "reservationasset", but the error is still persistant...
Regards Leonhard

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2 months 1 hour ago #19061 by solidres
Replied by solidres on topic Error: Showing Accommondation
Hi,

Please raise a new support ticket via our Private Support Ticket system (requires a paid subscription), then provide us your website info (URL, super user account), our technical support will check it for you.

Regards,

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1 month 3 weeks ago #19064 by solutionclinic
Replied by solutionclinic on topic Error: Showing Accommondation
Hi, thanks for your answer.
How do we raise a private ticket?

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1 month 3 weeks ago #19066 by solidres
Replied by solidres on topic Error: Showing Accommondation
Hi,

Please subscribe one of our subscription levels here:

www.solidres.com/subscribe/solidres-for-joomla

After becoming a paid subscriber, you will be able to access our Private Support Ticket section.

Regards,

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