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[2.13.4 Bug] Property backend Reservation - blank page!
- joomleb
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2 years 4 days ago - 1 year 11 months ago #19817
by joomleb
[2.13.4 Bug] Property backend Reservation - blank page! was created by joomleb
Hi guys,
PHP 7.4.33 + Joomla 4.3.1 + Solidres 2.13.4 + latest plugins
From backend
1 - Creating a Reservation, when I click on "Save", I'm redirected to a blank empty page with the URL: .../administrator/index.php?option=com_solidres&task=reservationbase.save
...and the Reservation is not created. I add here an image for you.
Please, Can you confirm and fix it asap ?
2 - If I click on "View" an old Reservation it is opened without any Customer Info, but, if I click on the View Profile icon, the User is shown. I add here an image for you. Investigating on it I found... :
--- I tried to Amend and when saving the alert message "Data too long for column 'customer_address1' at row 1" is shown. But still any "Customer Info" is shown > BUG - at least only the mentioned field Address 1 should NOT be shown, while all the others Customer Info fields should be shown OR the saving should not be permitted.
--- I cut a piece of the Address 1 and paste it to the Address 2 field, saved, and the "Customer Info" is shown as expected
3 - If I click on "Amend" the old Reservation, it is opened like a "Create new Reservation". Is it right ?!?
I add here an image for you. As you can see there is no any Property pre--selected. This is due because that Property was Unpublished.
If I publish the Property all the old saved datas are loaded as expected.
This is a BUG for me and refers us to this old "Error 1452" thread: www.solidres.com/forum/report-bugs/11429...ng-room-media-images
Also with Property Unpublished a Partner (and Admin):
- should be able to prepare / to build the Property page and to add all the datas and to publish it only when it is ready for public
- should be able to Amend old Reservations as in this case
PHP 7.4.33 + Joomla 4.3.1 + Solidres 2.13.4 + latest plugins
From backend
1 - Creating a Reservation, when I click on "Save", I'm redirected to a blank empty page with the URL: .../administrator/index.php?option=com_solidres&task=reservationbase.save
...and the Reservation is not created. I add here an image for you.
Please, Can you confirm and fix it asap ?
2 - If I click on "View" an old Reservation it is opened without any Customer Info, but, if I click on the View Profile icon, the User is shown. I add here an image for you. Investigating on it I found... :
--- I tried to Amend and when saving the alert message "Data too long for column 'customer_address1' at row 1" is shown. But still any "Customer Info" is shown > BUG - at least only the mentioned field Address 1 should NOT be shown, while all the others Customer Info fields should be shown OR the saving should not be permitted.
--- I cut a piece of the Address 1 and paste it to the Address 2 field, saved, and the "Customer Info" is shown as expected
3 - If I click on "Amend" the old Reservation, it is opened like a "Create new Reservation". Is it right ?!?
I add here an image for you. As you can see there is no any Property pre--selected. This is due because that Property was Unpublished.
If I publish the Property all the old saved datas are loaded as expected.
This is a BUG for me and refers us to this old "Error 1452" thread: www.solidres.com/forum/report-bugs/11429...ng-room-media-images
Also with Property Unpublished a Partner (and Admin):
- should be able to prepare / to build the Property page and to add all the datas and to publish it only when it is ready for public
- should be able to Amend old Reservations as in this case
Last edit: 1 year 11 months ago by joomleb.
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2 years 1 day ago #19828
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic [2.13.4 Bug] Property backend Reservation - blank page!
Hi,
We could not replicate this issue, even on your test site, so please raise a new private support ticket and provide us the exact site that you are having this issue so we can check it further.
Regards,
We could not replicate this issue, even on your test site, so please raise a new private support ticket and provide us the exact site that you are having this issue so we can check it further.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Please Log in or Create an account to join the conversation.
- joomleb
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1 year 11 months ago #19837
by joomleb
Replied by joomleb on topic [2.13.4 Bug] Property backend Reservation - blank page!
Hi guys,
"...we could not replicate this issue, even on your test site..." = I suppose you are referring to the first point, but this report consists of three points. I say this because I doubt it can be related to what was found for the second and third points.
1 - I re-tested it having back the same reported result with this message error:
Notice: Undefined index: deposit_amount in /home/.../administrator/components/com_solidres/controllers/reservationbase.php on line 1170
Please, test it on my Develop site by selecting "Property name: Hotel Coclé" and "Customer: Support (ID 2)" and let me know...
I remain available
"...we could not replicate this issue, even on your test site..." = I suppose you are referring to the first point, but this report consists of three points. I say this because I doubt it can be related to what was found for the second and third points.
1 - I re-tested it having back the same reported result with this message error:
Notice: Undefined index: deposit_amount in /home/.../administrator/components/com_solidres/controllers/reservationbase.php on line 1170
Please, test it on my Develop site by selecting "Property name: Hotel Coclé" and "Customer: Support (ID 2)" and let me know...
I remain available
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1 year 11 months ago #19861
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic [2.13.4 Bug] Property backend Reservation - blank page!
Hi,
Please raise a private support ticket, provide us your website info and the relevant reservation ID so we can check it further for you.
Regards,
Please raise a private support ticket, provide us your website info and the relevant reservation ID so we can check it further for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Please Log in or Create an account to join the conversation.
- joomleb
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1 year 11 months ago #19884
by joomleb
Replied by joomleb on topic [2.13.4 Bug] Property backend Reservation - blank page!
Hi guys,
I opened a detailed Support Ticket ID ht2z3xTHwN4
I remain available
I opened a detailed Support Ticket ID ht2z3xTHwN4
I remain available
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