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Email notification problem
- Stefano M.
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1 year 11 months ago #19849
by Stefano M.
Email notification problem was created by Stefano M.
Hello,
when a customer books the experience, the notification email no longer arrives to the administrator or to the customer himself.
What may have happened?
www.thinkingsardinia.com/en/
Thank you,
S.M.
when a customer books the experience, the notification email no longer arrives to the administrator or to the customer himself.
What may have happened?
www.thinkingsardinia.com/en/
Thank you,
S.M.
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- solidres
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1 year 11 months ago #19852
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Email notification problem
Hi,
Please configure your Joomla to send email via SMTP, it is more reliable than using PHP Mail.
Let us know how it works for you.
Regards,
Please configure your Joomla to send email via SMTP, it is more reliable than using PHP Mail.
Let us know how it works for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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- Stefano M.
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1 year 11 months ago #19868
by Stefano M.
Replied by Stefano M. on topic Email notification problem
Hello!
Thanks for the reply.
I have tried with smtp with dedicated email:
- test email work perfect
- unfortunately nothing sent via email
- I can see the test booking in solidres menu in joomla but no email sent
Stefano
Thanks for the reply.
I have tried with smtp with dedicated email:
- test email work perfect
- unfortunately nothing sent via email
- I can see the test booking in solidres menu in joomla but no email sent
Stefano
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1 year 11 months ago #19872
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic Email notification problem
Hi,
Please raise a support ticket and provide us your website info, we will check it further for you.
Regards,
Please raise a support ticket and provide us your website info, we will check it further for you.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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