Problem with supplements

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4 weeks 8 hours ago #20707 by Tee shot
Problem with supplements was created by Tee shot
Hi,
I created a mandatory supplement for cleaning, but it only wants to be displayed per reservation while I want it per room, as soon as I put something other than reservation, it disappears.

When I create a non-mandatory supplement it is not possible to check it.
Thank

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4 weeks 7 hours ago #20708 by Tee shot
Replied by Tee shot on topic Problem with supplements
Hi,
I figured out a few things, it doesn't show up in the same place. It's not mandatory and you can't check or choose the number in the list. I got there once, I unchecked when booking and I can't get a choice anymore.

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3 weeks 6 days ago #20710 by solidres
Replied by solidres on topic Problem with supplements
Hi,

To show extras item per room, make sure that you do not enable the room type setting General > Is exclusive > Skip room form.

Regards,

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3 weeks 6 days ago #20712 by Tee shot
Replied by Tee shot on topic Problem with supplements
Hi,
It's not enable :

They appear, but you can't select them.

I succeeded once, but when I unchecked it since it's optional I never managed to check it again.
It should be on 0 by default and they can select 1 or 2.
Thank
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3 weeks 5 days ago #20714 by solidres
Replied by solidres on topic Problem with supplements
Hi,

Please raise a new private support ticket and provide us your website information, we will check it for you.

Regards,

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