- Posts: 3
- Home
- Forum
- Community Forum
- Report bugs
- Tarif is not correct for Child range
Issues with reservation system and paypal
- gurquiza
- Topic Author
- Offline
Less
More
10 years 2 weeks ago #5568
by gurquiza
Issues with reservation system and paypal was created by gurquiza
While using the sandbox mode for PayPal, the system behaves normal; the customer details are entered the page redirects to PayPal, and once the test transaction is completed it redirects back to the reservation website giving a confirmation number. On the backend, the reservation is marked as confirmed, the payment status changes to paid, and the room is checked out of inventory.
Once the PayPal payment option is changed from sandbox to live mode, the system does the same procedure for the reservation process, but on the backend it does nothing. The reservation stays as pending and so does the payment status. This creates a problem because although the payment is complete, the room assigned to the reservation stays in inventory.
Once the PayPal payment option is changed from sandbox to live mode, the system does the same procedure for the reservation process, but on the backend it does nothing. The reservation stays as pending and so does the payment status. This creates a problem because although the payment is complete, the room assigned to the reservation stays in inventory.
Please Log in or Create an account to join the conversation.
- vietvh
-
- Offline
Less
More
- Posts: 1553
10 years 2 weeks ago #5570
by vietvh
Replied by vietvh on topic Issues with reservation system and paypal
Hi,
Could you create a new support ticket with your website address, admin account and FTP account so that we can check it for you?
Regards,
Could you create a new support ticket with your website address, admin account and FTP account so that we can check it for you?
Regards,
Please Log in or Create an account to join the conversation.
- gurquiza
- Topic Author
- Offline
Less
More
- Posts: 3
10 years 2 weeks ago #5574
by gurquiza
Replied by gurquiza on topic Issues with reservation system and paypal
where can i send you this information so it is private?
Please Log in or Create an account to join the conversation.
- gurquiza
- Topic Author
- Offline
Less
More
- Posts: 3
10 years 2 weeks ago #5577
by gurquiza
Replied by gurquiza on topic Issues with reservation system and paypal
to which address or where can i send you this information so it is private?
Thank you,
Thank you,
Please Log in or Create an account to join the conversation.
- vietvh
-
- Offline
Less
More
- Posts: 1553
10 years 2 weeks ago #5578
by vietvh
Replied by vietvh on topic Issues with reservation system and paypal
Hi,
Please create a new support ticket by going to menu Support -> Tickets
Regards,
Please create a new support ticket by going to menu Support -> Tickets
Regards,
Please Log in or Create an account to join the conversation.
Moderators: solidres