No rooms available for 1 adult

Hello all,

happy Easter!

I have the following installation in place: Joomla 3.6.5 & Solidres 1.9.5 with all extensions in the current version running on a Linux server with PHP 7.1.1.

Solidres is planned to be used for rental of a vacation home. Hence there is only 1 facility. I configured everything like asset, room type and (complex) tariffs. The minimum occupancy of the home is 2 adults. Hence I configured the tariffs to be applicable for 2+ adults. When I open the "Single Reservation Asset" via the respective menu link I'm not able to search for availability and prices of the vacation home. I always get the warning: "Sorry but our rooms are not available for your search from 20 Jul 2017 to 25 Jul 2017 for 1 adult(s) and 0 child(ren)". The problem is, I'm not able to display a selection field for the number of adults, which I could set to 2 as a default.

The more funny thing is: When I search for available rooms using the Availability Check Module I don't get this failure even though I didn't select the number of adults as well.

I assume I didn't miss anything in the configuration and therefore report this as a bug.

Hi,

Nice week to you.

You can enable the "Inline check availability" in your asset - tab Publishing, then also turn on option "Enable room quantity" so that you can search for adult number.

Let us know how it work for you.

Regards,

Thanks for your reply. This actually what I did. But I still see no reason why the Solidres page does behave differently than the Availability Check module.

Also I doesn't really improve usability if the user sees an option to change the number of rooms even though there is only one. I hide the section using CSS and overwrites. Anyways, thank you for your reply.

Hi,

We'd like to check this issue further to find a better solution for you, could you raise a new support ticket and include your website address?

Regards,

The website is currently under construction. Will create the ticket once live.