Tariff title change

Hi again,
One more strange affair occured with our site. When you request dates of one tariff period from the front end, you receive correct name of meal plans (tariff names - see pic). Once your request lasts through adjoining tariffs, tariff name change to a message with the stay duration (see pic.) Can we correct this?

Hi,

Please raise a new support request and include your website address account, we will check it for you.

Cheers,

Hi there
I am not quite sure what you mean under "new feature request" - if this comment is enough - this is the site address: www.hotelsalve.cz/
If I need to post a new topic - please let me know.
Thanks,

Hi,

We are sorry, there is a typo error, it should read "support request".

Support request can be submitted via menu Support - Tickets.

Regards,

I can't find Support - Tickets submenu. Can we resolve the issue otherwise? Or drive me to the point.
Thanks

Hi,

The Tickets menu is available for subscribers only, we checked but did not see your username in our subscriber list, what username did you use to subscribe?

Regards,