Tariff title change

Hi,
Do you mean paid subscription? We use free version of Solidres plus additional plagins we bought separately. Or should I subscribe somewhere else?
Thanks

Hi,

Where did you buy separate plugins? We do not sell separate plugins.

Regards,

I bought plagin somwhere in the net. It was a kind of a distributor I thought. There's a number of such resourses. If I did something wrong, please let me know. Any way just tell me what should I do to get everything in the right way. Of course I didn't expect any additional expenses (this is my first experience with Solidres) and I tried to minimize the project cost. But nevertheless, just correct me if I was misguided.

Hi,

We have no distributors/resellers or anything like that.

Purchases from any websites except solidres.com are considered invalid.

To request support, you need to subscribe a subscription level from here:

www.solidres.com/subscribe/levels

Regards,

I got it, thank you. Do I understand correctly that to get access to the ticket system I need to buy a Single package at least?

Hi,

Yes it is correct.

Regards,