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channel manager
- qian
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7 years 3 months ago #11102
by qian
channel manager was created by qian
Dear Support,
I have 3 rooms for a room type, set room rate at £55. When sync to Myallocator, the rate becomes £165 (I assume it is calculated as 55 * 3). How to correct this bug?
FYI, availability sync correctly.
Thanks!
Qi
I have 3 rooms for a room type, set room rate at £55. When sync to Myallocator, the rate becomes £165 (I assume it is calculated as 55 * 3). How to correct this bug?
FYI, availability sync correctly.
Thanks!
Qi
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7 years 3 months ago #11109
by solidres
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
Replied by solidres on topic channel manager
Hi,
It is not a bug.
Make sure that your room type in MyAllocator is set to booking per room, not per person. Your tariff type and your MyAllocator room type pricing type must match to sync rates correctly.
Regards,
It is not a bug.
Make sure that your room type in MyAllocator is set to booking per room, not per person. Your tariff type and your MyAllocator room type pricing type must match to sync rates correctly.
Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy
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