Emerald Report and statistics

Hi,
I use Emerald, and in the 'Reports and Statistics', there is a bug which appears when I use the button ''next '': the 1st month is ok, the second is ok too, and the third doesn't work and blocks everything.
Is there something to do?

Thank you for your response.
Sophie

Hi,

Could you raise a new support ticket and provide us your website info so that we can check it?

Regards,

Thank you for your kick response,

Now, it's the month of July which doesn't work correctly ...so i don't understand why ?!
(maybe i must upgrade just on the plug-in?)

My website is: domaine-du-maineaugre.fr, but it is not published yet
Do you need the id and password?

thank you
sophie

Hi,

Please raise a private support ticket (under menu Support - Tickets) and provide us your website info, including an admin account so that we can check it for you.

Please do not post your website account in this public forum.

Regards,

Hi,
I finally upgraded the plug-in and it works correctly now.

all the best,
sophie

Hi,

Thank you for your update.

Let us know if you have any other questions.

Regards,