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Experiences maximum participants doesn't work correctly

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8 years 5 months ago #11637 by tcws
Hi,

The maximum number of participants doesn't seem to work correctly.

If I set the participants scale to 1-10 people, then I would expect to only book a maximum of 10 people. This should include adults and children.

However, if I have children in my booking the maximum number of participants doesn't work on the total of adults and children.

E.g. I have a scale of 1-10 people. The system allows me to select 10 adults, plus 10 children. This would mean a party of 20 participants, which is more than the maximum participants set.

I've attached a screenshot of your demo, highlighting the problem.

Please can you help as this is quite a key issue.

Thanks

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8 years 5 months ago #11641 by solidres
Hi,

Could you raise a new support ticket and provide us your website info so that we can check it easier?

Regards,

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8 years 5 months ago #11645 by tcws
Hi,

I have raised a new support ticket as requested (ID: ZhvTLCWQqPD).

Many thanks

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8 years 5 months ago #11650 by solidres
Hi,

Thank you, our developers are checking it.

Regards,

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