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JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'

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10 months 3 weeks ago #11902 by ddtmap2472
×Warning
JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Extension Update: SQL error processing query: DB function failed with error number 1062
Duplicate entry '1' for key 'PRIMARY'
SQL =
INSERT INTO `#__sr_statuses` (`id`, `label`, `code`, `state`, `color_code`, `scope`, `ordering`, `readonly`, `type`) VALUES (1,'Pending',3,1,'#f57a27',1,1,1,0);
Package Update: There was an error installing an extension: com_solidres.zip
×Error
Error installing package
Attachments:

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10 months 3 weeks ago #11903 by solidres
Hi,

Please raise a new support ticket (top menu Support - Tickets) and provide us your website info, we will check it for you.

Regards,

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10 months 3 weeks ago #11909 by ddtmap2472
I have already submitted, but I have not received a reply yet.

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10 months 3 weeks ago #11912 by solidres
Hi,

Your tickets have been replied, please check them.

Regards,

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