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We only provide official support for Solidres's subscribers, all subscribers can request support by using forum or support ticket system. For more information please check our Support Policy at www.solidres.com/support-policy

JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'

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8 years 2 months ago #11902 by ddtmap2472
JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY' was created by ddtmap2472
×Warning
JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Extension Update: SQL error processing query: DB function failed with error number 1062
Duplicate entry '1' for key 'PRIMARY'
SQL =
INSERT INTO `#__sr_statuses` (`id`, `label`, `code`, `state`, `color_code`, `scope`, `ordering`, `readonly`, `type`) VALUES (1,'Pending',3,1,'#f57a27',1,1,1,0);
Package Update: There was an error installing an extension: com_solidres.zip
×Error
Error installing package

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8 years 2 months ago #11903 by solidres
Replied by solidres on topic JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Hi,

Please raise a new support ticket (top menu Support - Tickets) and provide us your website info, we will check it for you.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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8 years 2 months ago #11909 by ddtmap2472
Replied by ddtmap2472 on topic JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
I have already submitted, but I have not received a reply yet.

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8 years 2 months ago #11912 by solidres
Replied by solidres on topic JInstaller: :Install: Error SQL Duplicate entry '1' for key 'PRIMARY'
Hi,

Your tickets have been replied, please check them.

Regards,
FAQ: www.solidres.com/support/frequently-asked-questions
Support Policy: www.solidres.com/support-policy

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